Complaints and withdrawal

Complaints

We recommend that you first report complaints to us. If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur .

Consumers in the EU can also file complaints via the European Commission's ODR platform . If your complaint is not yet being processed elsewhere, you are free to file your complaint via the European Union platform.

Right of withdrawal

Products that you buy through this webshop are custom made according to the specifications you entered. The right of withdrawal is therefore not applicable. The sale is hereby final after successful payment.

Products that you buy through this webshop have a limited shelf life and can therefore not be returned. The right of withdrawal is therefore not applicable. The sale is hereby final after successful payment.