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PERSONALIZE YOUR GIFT

STANDARD ANONYMOUS SHIPPING

ROSUZ SURPRISED | DISCOVER

FREE SHIPPING FROM €95

    Surprise at home

    LAST MINUTE GIFT!

    FAQ

    FAQ
    support Surprise at home

    At Rosuz Verrast we attach great importance to the quality of delivery. That's why we have our own dedicated delivery team responsible for delivering your surprise. This allows us to guarantee personal and careful delivery, whereby we have the quality of our services in our own hands.

    Certainly! At Rosuz we offer the opportunity to make your surprise extra personal. During the ordering process you can easily add your own text or even a video message, making the surprise even more unique and meaningful. A wonderful way to convey your emotions to the recipient.

    Certainly! At Rosuz Verrast we offer the option to choose a specific delivery date, including holidays. We also have 4 delivery blocks available:

    • 09:00 - 12:00
    • 12:00 - 15:00
    • 3:00 PM - 6:00 PM
    • 6:00 PM. -21:00

    This way you can plan your surprise at a time that suits you and the recipient best.

    The minimum order quantity at Rosuz Verrast is 149.00 euros.

    Rosuz Verrast has an extensive range of luxurious gifts, including beautiful Flowerboxes with long-lasting roses. Each gift has been carefully selected to provide a unique and memorable experience. Discover the beauty of our exclusive gifts.

    Absolute! At Rosuz Verrast we understand that choosing can sometimes be difficult. Our friendly and experienced team is ready to assist you. Please feel free to contact our customer service team and we will be happy to help you find the perfect surprise that suits the occasion and the recipient's preferences. Let us guide you to a choice you will be completely satisfied with!

    If the recipient is not at home during the delivery attempt, we will first contact the customer to arrange a suitable delivery time. If there is no response, we will take the surprise back and plan an alternative delivery method. In some cases this may mean that we send the surprise by post the next day. We always strive to deliver the surprise to the recipient in an appropriate manner.

    Yes! As soon as the delivery person is on his way with your surprise, you can follow live where our delivery person is. You will receive real-time updates about the location and estimated arrival time via SMS or email. This way you are immediately informed of the progress of the delivery and you can anticipate the moment of surprise.

    For urgent orders, we recommend that you contact our emergency service directly on +31 85 130 49 66. Our dedicated team will take all possible steps to meet your urgent request. We understand that some moments are extra special, and we are here to ensure that your surprise is delivered on time and with the desired urgency.

    At Rosuz Verrast we have a cancellation policy where you can cancel free of charge up to 24 hours before the planned delivery. If you cancel within this period, you will receive a full refund of the purchase price. For cancellations within 24 hours of delivery, cancellation fees may apply. Please contact our customer service for further cancellation assistance.

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    SURPRISE AT HOME

    What is more fun than a surprise? Let someone know how much he or she means to you with an unexpected gift. One of the Rosuz deliverers will come to your door especially to surprise your girlfriend , wife , mother or grandmother unexpectedly with a nice gift.



    A special occasion such as an anniversary , Valentine's Day , Mother's Day , wedding day, Father's Day or something similar are extremely suitable to surprise the other with one of our luxurious Rosuz gifts. But also as a romantic surprise , as a birthday present or just because, the romantic gifts from Rosuz are ideal. Can't be near your loved one for a while and still want to let her know that you are thinking of her? Place your order in our webshop, wherever you are, we will personally deliver the surprise to your loved one's home. What message can we convey for you?

    THE ROSUZ SURPRISES AT HOME

    At Rosuz you will find a wide range of luxury gifts. There is a suitable gift for every type of woman that will make her shine. For example, choose one of our longlife roses or flower boxes . Do you want to surprise her with a nice shape? Then choose our longlife rose hearts or rose bears . All in or all out, with a well-filled gift box or our chocolate boxes, your loved one will also open the door pleasantly surprised. Do you want to make your gift even more special? Complete your surprise with an extra bottle of champagne, balloons, chocolate or even a make-up set. Make your surprise even more unique by adding a personal message using a card, letter or video message.

    HOW ROSUZ SURPRISES YOUR LOVED ONES

    It all starts with our offer. You choose from our selection of luxurious gifts . Place your order in our webshop and choose the desired date, time and location. One of our dedicated delivery people will then be at your loved one's doorstep at the agreed time to surprise her.

    Did you forget an important date? We are ready for all your urgent gifts. For urgent delivery, it is best to contact us. We deliver your surprise to your home, throughout the Netherlands.

    Who can we surprise for you?